How to restore game data & prepare other errors in Google Play Games

Some games autosave your progress when yous're signed in with Google Play Games. If your game autosaves, y'all tin can sync your game data and option up where you lot left off. If you get a new Android phone, to restore game progress, sign in to the aforementioned account you used before.

How to restore game progress in Play Games

If your game is missing your progress, check if your game is using Google Play Games, and make sure you lot're signed in to the correct account. Try these steps:

  1. On your Android phone or tablet, open the Play Store app Google Play.
  2. Search for the game and open its detail page.
  3. Nether the preview images, tap Read more. At the lesser, look for "Uses Google Play Games."
  4. If it uses Google Play Games, open up the game and observe the "Achievements" or "Leaderboards" screen.
    • If you can't observe Achievements or Leaderboards, follow the steps to clear storage below. In step iii, select the game in place of Google Play Games.
  5. On the "Achievements" or "Leaderboards" screen, to see which account you're using, at the height, tap your profile image.
  6. If this business relationship doesn't match the account you were using before, go back and tap More than More and then Sign out.
  7. Re-open up the game and sign into the correct account.

Tip: Non all games automatically save your progress. If these steps don't work for you, contact the developer straight.

Fix issues with Google Play Instant

Games designed for Google Play Instant have an "Play" or "Effort" push button that you tin open up and play instantly without having to install. If you lot take issues with instant apps, you lot can try opting out and opting in again. Learn how to opt in and out.

Prepare other Play Games errors

Articulate storage of the Play Games app

  1. Open your device's Settings app.
  2. Tap Apps & notifications and then Meet all apps.
  3. Scroll down and tap Google Play Games .
  4. Tap Storage and then Articulate storage.
  5. Reopen the Play Games app.

You lot tin also retry these steps and select Google Play services or the game that you are having trouble with.

Restart your device

  1. Press and hold the Power button until the carte pops up.
  2. Tap Power off or Restart if that is an option.
  3. If needed, press and concord the Ability button until your device turns on over again.

If you lot're withal having problem

If these steps don't work, see other troubleshooting steps.

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